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Category: UBS Story

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October 22, 2020

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716-854-4122 316 Seneca Street Buffalo, NY 14204
585-321-9303 100 Meridian Centre Blvd, Suite 320 Rochester, NY, 14618

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Google Rating

4.9

Based on 42 reviews

United Business Systems - Buffalo

4.9

Our non-profit organization has been doing business with United Business Systems for many years. We are so appreciative for the support we receive from Jennifer Pohlman and her team. We feel like family. Thanks again for your excellence in all that you do!

Jennifer of United Business Systems UBS is extremely professional, responsive and helpful. I have worked with UBS for over 20 years and it is a pleasure!

We have been working with United Business since 2017 for our printer needs and it's been a pleasure. They are so professional, and friendly they are always willing to go that extra mile to ensure we have all we need to do our jobs. Thank you for being the BEST!!!

I am very happy with this company. Have been dealing with them for years and always great service. 😊

Fantastic service. Always helpful when needed.

Great service, great products and dedicated to their craft!

Great experience with United Business Systems. The service was incredible and turn around time was fast. Will definitely be renewing our contract!

Unfortunately had an awful experience. Several other companies working in the same field were much more helpful, and had the experience to get a copier installed!

I give the highest of recommendations to United Business Systems. They are a family owned business and their customer service is exceptional! Any questions that arise are answered and addressed immediately. Jennifer is extremely patient and helpful with those of us who aren’t very tech savvy. She takes the time to thoroughly walk you through directions step by step. We at the Dockside Bar & Grill have been doing business with UBS for the past 8 years and look forward to continuing our relationship well into the future.

Nice helpful people! Will definitely be here again...

Jennifer was very helpful! She helped figure out our tech issue and walked us through the solution in a very easy, useful way. That’s why we use United Business Systems.

We have been doing business with United Business Systems for over 17 years and am always impressed with their service and sales. Bob, Jennifer and Rob are all excellent resources and quick to help. Sales process with Bob is always pleasant, and he is always looking out for what best fits our needs.

Just got my copier and can't be more happy. As Jennifer said, I wouldn't be disappointed. Jennifer was so attentive, professional and knowledgeable. The time and money saved purchasing from and working with Jennifer is something I will share with all of my business contacts! She's definitely a keeper.

Jennifer sold our business a copier last month. She was so professional and knowledgeable. We also purchased software to manage our documents which has saved us so much time and $. Love her!

Rob is amazing to work with when having new equipment installed or moving equipment to different locations. He is top notch, he always goes the extra mile to make sure we are comfortable with new equipment and/or makes sure we don't have any further question or concerns about any work he has done for us!!! As for Bob he has ALWAYS recommended the products that are the right fit for our company's needs, we have kept these pieces of equipment far longer than anticipated!!!! Bob is always available to answer questions and when something needs to be addressed he is ON IT! Can't say enough about our experience with UBS over the last 20+ years!

I have worked with United Business Systems over the years and they are the BEST around! Always professional, and always quick to respond as well as get our printers fixed and running again quickly when they need attention.Additionally, I have a large format printer and when I need paper rolls and supplies, my Rep Henry is always available to order those for me, research new products I ask about, and answer all of my questions.I highly recommend doing business with UBS!

Jennifer with United business system has met all our current needs for technology and document management software to streamline our current paper base processes. I would recommend United business systems for all your current technology needs.

Jennifer is awesome she helped us with all of our office needs and is here whenever we call. UBS is reliable and we highly recommend for all your office needs.

The people at United Business Systems are always so helpful and genuinely interested in seeing their product and services work in order to benefit their clients needs to the fullest. Every single representative of this company that I've worked with personally has been extremely accommodating to our office. I would always recommend this company to anyone in need of professional printers and the supplies and services needed to function properly.

Jen Pohlman at United Business Systems is a consummate professional. She not only provided me with competitive quotes for the services I was looking for, but also communicated consistently throughout the process. I am looking forward to my new copier!

Excellent Customer Service! Always response and ready to help with our supplies! Jennifer is available and ready to solve any issues!

I've been using United Business Systems for my copier vendor for the last 10 years. Mike Flanders and his team have always gone above and beyond to service our account. Mike always bring me solutions at all price points with the pros and cons of each. I do feel they are more of a partner to us then a vendor. They have always put our needs first and worked within our budgets.

I had to call at the last minute to have a copier moved. They were there the next day. They were more than accommodating. After rescheduling to have the copier moved back to its original location, again they were more than accommodating, only to have to call back and change the date a second time. They have gone above and beyond to help me out. I couldn't have asked for a nicer staff. Friendly, understanding. I would highly recommend them for any of your needs.

I can't say enough about the customer service here. Rich and Henry are great! Henry has been great with questions on our Oce and Rich is top-notch in service! They got us back up and running quickly!

United Business Systems delivered our new copier today. Rob and Jennifer were so professional and helpful. So many new options for us! I highly recommend this company for anyone looking for a new copier and software needs. They made my day! So glad to be brought into the 21st century with this new technology.

UBS is a great company that really cares about their customers. You can tell they want to build a long term relationship, and are not in it for a quick sale. Wayfinder Moving works with Peter and he is absolutely fantastic. Thanks UBS!

Great service 😊, no use of mask...🙄

The Village of Victor has been a customer of UBS for 11 years, when we needed to replace our B&W copier, our sales person wanted to make sure he met all our needs and get the best color copier we could. The customer service from UBS is excellent and that is why we stayed with another canon from UBS. We hightly recommend them.

Highly recommend UBS. From sales, installation, and service they are easy and fantastic to work with!!!

Great customer service and pricing.

Scott and Jennifer are the dynamic duo!! Our install went quickly and smoothly. And Jennifer was eager to help resolve an issue with another copier. Best business partners ever!!

We have had nothing but great service from UBS. Peter and Jennifer are very attentive and give great customer service. Thank you UBS team.

United Business Systems were awesome right from the beginning of this Attorney's search for a new copy machine. Based on the needs of this office, they made suggestions of what the Attorney might want to consider and were so very patient with our many questions, concerns, etc. The gentleman who made the delivery, set up, training, etc., was very professional and knowledgeable yet made it very comfortable to question/discuss any concerns, etc.; and they even took the huge, old "clunker" of a machine that was here! Just cannot say enough about how accommodating they were ... Thank you, Jennifer and staff!

My experience from start to finish, led by Bob Honadle at UBS, was top-notch. While this company has been around, it is most definitely on the rise! Look at Trellis Marketing's new Canon imageRunner, it fits like a glove!

UBS helped our Church upgrade to a new leased copier/printer/fax and set us up with consumable pricing that is appropriate for our situation. Install day was a breeze. The team arrived on time, removed the previous machine, set up the new machine and verified that all features were functional. I would highly recommend talking with UBS before making a networked printer/copier/fax lease arrangement!

Since 2013 Fibertech has received timely and reliable service from United Business Systems-Buffalo. Our concerns are heard with patience, and UBS offers solutions that always fit our specific needs. The customer service our small office receives from our dedicated sales rep to our trusted IT solutions manager to every friendly technician we encounter always surpasses expectations. We know we are in good hands with the team at United Business Systems-Buffalo.Michele PerryFibertech Environmental Services, Inc.

Always very helpful and responsive!

We've been with UBS for three years and always had prompt, above average service. Peter Napolitano looks out for us and just brought over the paperwork for our new machine which will keep us current with the latest technology and save us some money in the process. Thanks again, Peter!

UBS has been fantastic to work with. Very responsive with any issues that arise. Can't recommend them enough!

UBS has been our supplier of choice for many years. They are responsive to our needs and make a true effort to understand what we do as a firm and what our needs are. We have copiers, wide-format printers, and document management software from them and will continue to be their customer for years to come.Special thanks to Jennifer, Henry, and Scott!!!!!!!

We had a great experience working with Peter Napolitano on business machines for our office. Pete is knowledgeable and trustworthy. Our machine purchases were based on his recommendation. As he promised, they exceed expectations on certain capabilities that were important to us. And he's a good guy to work with. I recommend UBS.

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