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    • Interactive White Boards
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    • Multifunctional Copiers and Printers
    • Product Catalog
    • Production Print
    • Wide Format Printers
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Testimonials

  • "UBS sales team has been great. They're available, respond quickly, and remote in to walk people through any IT issues."

    - Thomas Kagoro, Director of Operations
  • "Uniflow just works. The response time for service from UBS has been phenomenal."

    - Robert Abrams, Systems Engineer
  • "We’ve recognized the immediate time savings that the solution has created for our team."

    - Shawn Curran, RochesterWorks! Technology Manager
  • "UBS service is second to none. Henry [Wide Format Specialist] has been so great, so helpful, and extremely patient."

    - Emily Lyons, Communications Coordinator at Charter School for Applied Technologies
  • "We’re very happy to have switched to UBS and their Canon machines. These machines helped improve our entire organization."

    - Martin Beckenback, Owner of Legendary Auto Interiors
  • "Since 2013 Fibertech has received timely and reliable service from United Business Systems-Buffalo. Our concerns are heard with patience, and UBS offers solutions that always fit our specific needs. The customer service our small office receives from our dedicated sales rep to our trusted IT solutions manager to every friendly technician we encounter always surpasses expectations. We know we are in good hands with the team at United Business Systems-Buffalo."

    - Michele A. Perry, Office Manager, Fibertech Environmental Services, Inc.
  • "As purchasing manager for a large company, I have the opportunity to work with numerous vendors and it is very unusual to find one that is truly responsive, customer service focused and personable. Michael and the team at UBS have exceeded all expectations that I had and have gone above and beyond to help in every way they can. They take the time to evaluate our needs without the shortcuts so that the appropriate products are selected. I would recommend UBS to any business looking for a vendor that provides consistent and exceptional service from start to finish!"

    - Christina Rising, Purchasing Manager, Northtown Automotive Companies
  • "I have used UBS for years for my office equipment needs. They go above and beyond and I wouldn’t deal with any other company."

    - Paul McGuire, M&M Forwarding Inc.
  • "United Business Systems has been my choice for office equipment for many years. They are always there when you need them, quick to respond to our needs, and their level of expertise and knowledge has truly been a great asset to our organization. UBS makes me look good to those I serve. If you’re not already using UBS for your business needs, I would highly recommend giving them a call."

    - William Miles, IT Manager, Transitional Services, Inc
  • "Outstanding level of service, excellent technicians. The entire staff at UBS clearly has a customer support attitude. I won’t go anywhere else for my printing and copying needs."

    - Stephen Stone, Kenmore Housing Authority
  • 716-854-4122 316 Seneca Street Buffalo, NY 14204
  • 585-321-9303 2 Townline Circle Rochester, NY, 14623

Office Products


  • Product Catalog
  • Multifunctional Printers and Copiers
  • Production Print
  • Wide Format Printers
  • Laser Printers and Scanners
  • Interactive White Boards
  • Formax

Solutions


  • Document Management
  • Document Scanning
  • Managed Print Solutions
  • Mobile Printing Solutions
  • Remote Monitoring
  • Security

About UBS


  • Careers
  • Partners
  • Blog
  • Resource Center
  • Locations
  • Testimonials
Google Rating
4.9
Based on 18 reviews
United Business Systems - Buffalo
United Business Systems - Buffalo
4.9
UBS is a great company that really cares about their customers. You can tell they want to build a long term relationship, and are not in it for a quick sale. Wayfinder Moving works with Peter and he is absolutely fantastic. Thanks UBS!
Nice helpful people
Great service 😊, no use of mask...🙄
The Village of Victor has been a customer of UBS for 11 years, when we needed to replace our B&W copier, our sales person wanted to make sure he met all our needs and get the best color copier we could. The customer service from UBS is excellent and that is why we stayed with another canon from UBS. We hightly recommend them.
Highly recommend UBS. From sales, installation, and service they are easy and fantastic to work with!!!
Great customer service and pricing.
Scott and Jennifer are the dynamic duo!! Our install went quickly and smoothly. And Jennifer was eager to help resolve an issue with another copier. Best business partners ever!!
We have had nothing but great service from UBS. Peter and Jennifer are very attentive and give great customer service. Thank you UBS team.
United Business Systems were awesome right from the beginning of this Attorney's search for a new copy machine. Based on the needs of this office, they made suggestions of what the Attorney might want to consider and were so very patient with our many questions, concerns, etc. The gentleman who made the delivery, set up, training, etc., was very professional and knowledgeable yet made it very comfortable to question/discuss any concerns, etc.; and they even took the huge, old "clunker" of a machine that was here! Just cannot say enough about how accommodating they were ... Thank you, Jennifer and staff!
My experience from start to finish, led by Bob Honadle at UBS, was top-notch. While this company has been around, it is most definitely on the rise! Look at Trellis Marketing's new Canon imageRunner, it fits like a glove!
UBS helped our Church upgrade to a new leased copier/printer/fax and set us up with consumable pricing that is appropriate for our situation. Install day was a breeze. The team arrived on time, removed the previous machine, set up the new machine and verified that all features were functional. I would highly recommend talking with UBS before making a networked printer/copier/fax lease arrangement!
Since 2013 Fibertech has received timely and reliable service from United Business Systems-Buffalo. Our concerns are heard with patience, and UBS offers solutions that always fit our specific needs. The customer service our small office receives from our dedicated sales rep to our trusted IT solutions manager to every friendly technician we encounter always surpasses expectations. We know we are in good hands with the team at United Business Systems-Buffalo.Michele PerryFibertech Environmental Services, Inc.
Always very helpful and responsive!
We've been with UBS for three years and always had prompt, above average service. Peter Napolitano looks out for us and just brought over the paperwork for our new machine which will keep us current with the latest technology and save us some money in the process. Thanks again, Peter!
UBS has been fantastic to work with. Very responsive with any issues that arise. Can't recommend them enough!
UBS has been our supplier of choice for many years. They are responsive to our needs and make a true effort to understand what we do as a firm and what our needs are. We have copiers, wide-format printers, and document management software from them and will continue to be their customer for years to come.Special thanks to Jennifer, Henry, and Scott!!!!!!!
We had a great experience working with Peter Napolitano on business machines for our office. Pete is knowledgeable and trustworthy. Our machine purchases were based on his recommendation. As he promised, they exceed expectations on certain capabilities that were important to us. And he's a good guy to work with. I recommend UBS.
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