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716-854-4122 316 Seneca Street Buffalo, NY 14204
585-321-9303 2 Townline Circle Rochester, NY, 14623

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Google Rating

5.0

Based on 22 reviews

United Business Systems - Buffalo

5.0

I had to call at the last minute to have a copier moved. They were there the next day. They were more than accommodating. After rescheduling to have the copier moved back to its original location, again they were more than accommodating, only to have to call back and change the date a second time. They have gone above and beyond to help me out. I couldn't have asked for a nicer staff. Friendly, understanding. I would highly recommend them for any of your needs.

Rob and Jack always make replacing printers/scanners easy and seamless at our Company. Rob always asks if any users have any questions regarding the new equipment before he leaves. Very professional!

I can't say enough about the customer service here. Rich and Henry are great! Henry has been great with questions on our Oce and Rich is top-notch in service! They got us back up and running quickly!

United Business Systems delivered our new copier today. Rob and Jennifer were so professional and helpful. So many new options for us! I highly recommend this company for anyone looking for a new copier and software needs. They made my day! So glad to be brought into the 21st century with this new technology.

UBS is a great company that really cares about their customers. You can tell they want to build a long term relationship, and are not in it for a quick sale. Wayfinder Moving works with Peter and he is absolutely fantastic. Thanks UBS!

Nice helpful people

Great service 😊, no use of mask...🙄

The Village of Victor has been a customer of UBS for 11 years, when we needed to replace our B&W copier, our sales person wanted to make sure he met all our needs and get the best color copier we could. The customer service from UBS is excellent and that is why we stayed with another canon from UBS. We hightly recommend them.

Highly recommend UBS. From sales, installation, and service they are easy and fantastic to work with!!!

Great customer service and pricing.

Scott and Jennifer are the dynamic duo!! Our install went quickly and smoothly. And Jennifer was eager to help resolve an issue with another copier. Best business partners ever!!

We have had nothing but great service from UBS. Peter and Jennifer are very attentive and give great customer service. Thank you UBS team.

United Business Systems were awesome right from the beginning of this Attorney's search for a new copy machine. Based on the needs of this office, they made suggestions of what the Attorney might want to consider and were so very patient with our many questions, concerns, etc. The gentleman who made the delivery, set up, training, etc., was very professional and knowledgeable yet made it very comfortable to question/discuss any concerns, etc.; and they even took the huge, old "clunker" of a machine that was here! Just cannot say enough about how accommodating they were ... Thank you, Jennifer and staff!

My experience from start to finish, led by Bob Honadle at UBS, was top-notch. While this company has been around, it is most definitely on the rise! Look at Trellis Marketing's new Canon imageRunner, it fits like a glove!

UBS helped our Church upgrade to a new leased copier/printer/fax and set us up with consumable pricing that is appropriate for our situation. Install day was a breeze. The team arrived on time, removed the previous machine, set up the new machine and verified that all features were functional. I would highly recommend talking with UBS before making a networked printer/copier/fax lease arrangement!

Since 2013 Fibertech has received timely and reliable service from United Business Systems-Buffalo. Our concerns are heard with patience, and UBS offers solutions that always fit our specific needs. The customer service our small office receives from our dedicated sales rep to our trusted IT solutions manager to every friendly technician we encounter always surpasses expectations. We know we are in good hands with the team at United Business Systems-Buffalo.Michele PerryFibertech Environmental Services, Inc.

Always very helpful and responsive!

We've been with UBS for three years and always had prompt, above average service. Peter Napolitano looks out for us and just brought over the paperwork for our new machine which will keep us current with the latest technology and save us some money in the process. Thanks again, Peter!

UBS has been fantastic to work with. Very responsive with any issues that arise. Can't recommend them enough!

UBS has been our supplier of choice for many years. They are responsive to our needs and make a true effort to understand what we do as a firm and what our needs are. We have copiers, wide-format printers, and document management software from them and will continue to be their customer for years to come.Special thanks to Jennifer, Henry, and Scott!!!!!!!

We had a great experience working with Peter Napolitano on business machines for our office. Pete is knowledgeable and trustworthy. Our machine purchases were based on his recommendation. As he promised, they exceed expectations on certain capabilities that were important to us. And he's a good guy to work with. I recommend UBS.

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